Team meetings are essential for collaboration, but too often they become unproductive, unfocused, or disengaging. This course provides practical strategies to design and lead meetings that capture attention, encourage participation, and drive meaningful outcomes.
You’ll learn how to structure agendas that matter, use facilitation techniques to keep discussions lively, and create an inclusive environment where every voice is heard. From leveraging interactive tools to handling difficult conversations, this course will help you transform routine meetings into sessions that energize your team and move projects forward.
Change is inevitable in today’s fast-paced world, but how leaders guide their teams through it can make the difference between resistance and growth. This course equips leaders, managers, and aspiring professionals with the tools to navigate change with confidence, clarity, and resilience.
You’ll discover strategies for communicating effectively, addressing resistance, and inspiring commitment during times of transition. Through real-world examples and practical frameworks, you’ll learn how to foster trust, maintain productivity, and keep teams motivated—even in uncertain environments.
Successful marketing isn’t just about knowing what to do—it’s also about knowing what to avoid. This course highlights the five most common marketing mistakes that can cost businesses time, money, and customer trust. From misunderstanding your target audience to relying too heavily on trends, you’ll learn how to recognize these pitfalls and apply practical strategies to prevent them.
Through real-world examples and actionable insights, you’ll walk away with the knowledge to strengthen your marketing campaigns, maximize ROI, and build stronger connections with your audience. Whether you’re a beginner or a small business owner, this course will help you sharpen your marketing instincts and steer clear of costly missteps.
Salesforce is the world’s leading Customer Relationship Management (CRM) platform, empowering businesses to manage customer relationships, streamline processes, and drive growth. This course introduces participants to the core features of Salesforce, providing a solid foundation to navigate and utilize the platform effectively.
Through guided lessons and hands-on practice, learners will explore Salesforce’s interface, customize dashboards, manage leads and opportunities, and leverage reporting tools to support smarter decision-making. Whether you are new to CRM or looking to strengthen your Salesforce skills, this course equips you with the confidence to maximize productivity and customer engagement.
By the end of this course, participants will be able to use Salesforce to organize data, improve sales workflows, and contribute to business success.
Key Learning Outcomes
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Understand Salesforce basics and CRM concepts.
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Navigate the Salesforce interface with confidence.
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Manage accounts, contacts, leads, and opportunities effectively.
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Customize dashboards and reports to track performance.
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Automate routine tasks to improve efficiency.
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Apply Salesforce tools to strengthen customer relationships and sales outcomes.
Productivity isn’t just about doing more—it’s about doing what matters most, effectively and efficiently. This course blends research-backed strategies with practical tools to help participants master the science of personal productivity.
Drawing from psychology, neuroscience, and time-management best practices, learners will explore proven techniques to sharpen focus, manage energy, and optimize workflow. Participants will also learn how to overcome procrastination, minimize distractions, and create systems that support sustained high performance.
By the end of this course, you’ll have a personalized toolkit to boost productivity, achieve goals faster, and maintain balance in both professional and personal life.
Key Learning Outcomes
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Understand the psychology and science behind productivity and motivation.
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Apply time-management methods such as prioritization and batching.
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Build focus and eliminate distractions in a digital-heavy environment.
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Develop habits and routines that sustain long-term performance.
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Leverage tools and techniques to manage tasks, goals, and deadlines.
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Balance productivity with well-being to avoid burnout.
In today’s data-driven world, the ability to understand and work with data is no longer limited to analysts—it’s a critical skill for everyone. This course introduces participants to the fundamentals of data literacy, helping them develop the confidence to read, interpret, and communicate with data effectively.
Through practical exercises and real-world examples, learners will explore how data is collected, structured, and analyzed. The course emphasizes building a solid foundation in understanding charts, graphs, and key metrics, as well as recognizing the role of data in decision-making.
By the end of this course, participants will be able to approach data with curiosity, ask the right questions, and make informed decisions using data insights.
Key Learning Outcomes
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Understand what data is and why it matters in today’s world.
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Recognize different types and sources of data.
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Read and interpret common data visualizations (charts, graphs, dashboards).
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Identify patterns, trends, and key insights in data.
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Ask meaningful questions that drive better decision-making.
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Develop a foundation for more advanced data analysis and data science skills.
Mastering Microsoft Project Part 1 - Creating a Project (2016)
English and French
MARKETING & SALES
NGN 16,047.00
This course introduces learners to the core features of Microsoft Project 2016, focusing on how to create and set up new projects effectively. Participants will learn how to define project objectives, set up calendars, establish tasks, assign resources, and develop a solid project schedule. The course also covers best practices for organizing project information and preparing for successful execution. By the end, learners will be able to confidently create well-structured projects in Microsoft Project 2016, laying the foundation for effective project planning and management.
This course provides aspiring and current entrepreneurs with the foundational skills and strategies needed to launch, manage, and grow a successful business. Participants will explore essential topics such as identifying opportunities, developing business models, securing funding, building customer relationships, and managing risk. The course also highlights the mindset and leadership qualities that drive entrepreneurial success. By the end, learners will gain practical tools and insights to turn innovative ideas into thriving ventures and sustain long-term business growth.
This course equips leaders and professionals with the skills to successfully guide organizations through complex transformations. Participants will explore proven change management frameworks, techniques for communicating change effectively, and strategies for minimizing resistance while maximizing employee engagement. The course emphasizes aligning change efforts with strategic goals, ensuring smooth adoption of new processes, technologies, and business models. By the end, learners will be able to design and implement change management plans that drive lasting results and support organizational success.
Productivity isn’t just about doing more—it’s about doing what matters most, effectively and efficiently. This course blends research-backed strategies with practical tools to help participants master the science of personal productivity.
Drawing from psychology, neuroscience, and time-management best practices, learners will explore proven techniques to sharpen focus, manage energy, and optimize workflow. Participants will also learn how to overcome procrastination, minimize distractions, and create systems that support sustained high performance.
By the end of this course, you’ll have a personalized toolkit to boost productivity, achieve goals faster, and maintain balance in both professional and personal life.
Key Learning Outcomes
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Understand the psychology and science behind productivity and motivation.
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Apply time-management methods such as prioritization and batching.
-
Build focus and eliminate distractions in a digital-heavy environment.
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Develop habits and routines that sustain long-term performance.
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Leverage tools and techniques to manage tasks, goals, and deadlines.
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Balance productivity with well-being to avoid burnout.
An Organizational Guide to Diversity and Inclusion
English and French
MARKETING & SALES
NGN 16,047.00
This course provides a practical framework for fostering diversity, equity, and inclusion (DEI) within organizations. Participants will learn the importance of building inclusive cultures, recognizing and addressing unconscious bias, and promoting equitable opportunities for all employees. The course also explores strategies for creating inclusive policies, enhancing team collaboration, and aligning DEI initiatives with organizational goals. By the end, learners will have actionable tools and insights to champion diversity and inclusion, driving both employee engagement and organizational success.
This course equips learners with the essential skills to design and deliver presentations that engage, inform, and inspire. Participants will learn how to structure ideas clearly, craft persuasive messages, and use storytelling techniques to capture attention. The course also covers best practices for creating impactful visuals, tailoring content to different audiences, and maintaining a confident delivery. By the end, learners will be able to draft presentations that not only communicate effectively but also leave a lasting impression.
This course introduces the fundamentals of online marketing and how businesses use digital tools to reach and engage customers. Learners will explore key strategies such as search engine optimization (SEO), social media marketing, email campaigns, pay-per-click advertising, and content creation. The course also covers analytics and tracking, helping participants understand how to measure results and refine their approach. By the end, learners will have a clear foundation in internet marketing and practical knowledge to start building effective online campaigns.
A Customer Relationship Management (CRM) system isn’t just a database—it’s a powerful tool for driving revenue and optimizing your sales process. This course is designed to help sales professionals, marketers, and business leaders harness the full potential of their CRM to build stronger pipelines and close more deals.
Participants will explore practical techniques for organizing customer data, tracking opportunities, automating tasks, and leveraging analytics to make smarter decisions. Through interactive sessions and real-world examples, you’ll learn how to convert insights into action, improve forecasting accuracy, and maximize team productivity.
By the end of this course, you’ll know how to transform your CRM into a competitive advantage and a central engine for business growth.
In today’s fast-moving and highly competitive business environment, simply knowing your product isn’t enough—you need advanced strategies to stand out and close deals against strong competitors. This course equips sales professionals with the tools, tactics, and mindset needed to outperform rivals and consistently win market share.
Participants will learn how to analyze competitors, position their solutions for maximum impact, and leverage value-based selling to address customer pain points effectively. Through practical exercises, case studies, and role-playing, learners will develop the confidence to navigate objections, differentiate their offerings, and close high-stakes deals.
By the end of this course, participants will be able to approach every sales opportunity strategically, adapt to evolving market conditions, and create lasting customer relationships that outpace the competition.
Stepping into a managerial role is both exciting and challenging. This course is designed to equip new and aspiring managers with the essential leadership skills, tools, and confidence needed to succeed in their new responsibilities.
Through interactive lessons, practical exercises, and real-world scenarios, participants will learn how to transition from individual contributor to effective team leader. The course focuses on building communication skills, fostering collaboration, managing performance, and creating a positive workplace culture.
By the end of this program, participants will have a clear understanding of their role as managers, the strategies to motivate and guide their teams, and the skills to drive results while maintaining strong relationships.
In today’s fast-paced, digitally connected world, sales professionals must adapt to a virtual environment to remain competitive and effective. This course equips participants with the essential skills, strategies, and tools needed to successfully engage, influence, and close deals remotely.
Participants will learn how to build trust with prospects online, leverage digital platforms for presentations and demonstrations, and tailor their communication for maximum impact in virtual settings. The course also covers using CRM systems, video conferencing best practices, and strategies for overcoming common challenges in virtual sales environments.
By the end of this course, participants will be able to confidently conduct engaging virtual meetings, present value propositions with impact, and drive sales conversions without the need for in-person interactions.